Privacy Policy
Last Updated: September 15, 2025
Welcome to ProfitLabs (the “Platform”). Your privacy is important to us, and this Privacy Policy describes how we collect, use, and protect information about you when you use our sports analytics platform and website.
1. Information We Collect
When you use our Platform, we may collect certain information from you, including:
- Account Information: This includes your name, email address, username, and payment information when you create an account or subscribe to our services.
- Usage Data: This includes information automatically collected when you use our Platform, such as IP addresses, browser type, operating system, device information, and how you interact with our analytics tools and pick recommendations.
- Analytics Preferences: Information about your sports betting preferences, favorite teams, betting markets you're interested in, and how you use our data visualization tools.
- Communication Data: Records of your communications with our support team and any feedback you provide about our Platform.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our sports analytics services and pick recommendations.
- Personalize your experience with relevant insights and data visualizations.
- Process subscription payments and manage your account.
- Analyze platform usage to improve our algorithms and user experience.
- Send you important updates about your account, new features, and service changes.
- Respond to customer support inquiries and technical issues.
- Send marketing communications and newsletters if you've opted in to receive them.
3. Cookies and Tracking Technologies
Our Platform uses cookies, pixels, and similar tracking technologies to:
- Remember your login status and preferences.
- Analyze how users interact with our analytics tools and recommendations.
- Improve platform performance and user experience.
- Provide relevant content and personalized insights.
You can manage cookie preferences through your browser settings, though this may impact certain platform functionality.
4. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: We may share information with trusted third-party providers who help us operate our Platform, process payments, or provide customer support.
- Legal Requirements: We may disclose information if required by law, to respond to legal processes, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data during transmission and storage.
- Secure payment processing through trusted third-party providers.
- Regular security audits and monitoring.
- Access controls limiting who can view your personal information.
However, no system is completely secure, and we cannot guarantee absolute security of your data.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access: Request information about what personal data we collect and how we use it.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Portability: Request a copy of your data in a portable format.
- Marketing Opt-out: Unsubscribe from marketing emails at any time using the link in our emails.
To exercise these rights, contact us at privacy@profitlabs.com.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Account information is typically retained while your account is active and for a reasonable period afterward for customer service purposes.
8. Children's Privacy
Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
If you access our Platform from outside the United States, your information may be transferred to and processed in countries where we operate. We take appropriate safeguards to ensure your information receives adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Platform and updating the “Last Updated” date below.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@profitlabs.com
This Privacy Policy is effective as of the date listed above and applies to all users of the ProfitLabs platform.